---
title: "Manage billing and payments | Lansweeper Platform"
slug: "manage-billing-and-payments"
description: "Manage billing details, payment methods, and automatic payments in the Lansweeper Subscription Portal, whether billed directly by Lansweeper or Cleverbridge."
updated: 2026-06-12T14:12:20Z
published: 2026-06-12T14:12:20Z
canonical: "docs.lansweeper.com/manage-billing-and-payments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lansweeper.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage billing and payments

The [Self-Service Subscription Management Portal](/docs/lansweepers-self-service-subscription-management-portal) lets you view your billing details, add and manage payment methods, and control automatic payments. Your experience depends on whether your billing is managed directly by Lansweeper or through Cleverbridge.

## Billing provider

The Subscription Portal indicates whether your billing is managed directly by Lansweeper or via Cleverbridge (merchant of record) and routes you to the appropriate flow.

- **Direct billing:** All billing and payment management is available within the Subscription Portal.
- **Cleverbridge:** The Subscription Portal deep-links you to the Cleverbridge flow to manage your billing and payment information.

## View billing details

If your billing is managed directly by Lansweeper, you can view your billing profile in the Subscription Portal. This includes:

- Company name
- VAT identifier
- Billing address
- Billing email

To view your billing details, go to **Site settings > Subscription plan > Manage subscription** and navigate to the **Billing information** section.

              Billing detail editing coming soon

              

The ability to modify your billing details directly from the Subscription Portal is planned for a future release.

## Add a payment method

You can add a payment method securely through Adyen, Lansweeper's payment processor for direct billing.

1. Go to **Site settings > Subscription plan > Manage subscription** and navigate to the **Payment information** section.
2. Select **Add card**.
3. Enter your payment details in the secure Adyen form.
4. Select **Add card**.

## Update payment method

You can replace expiring cards or update your card details at any time.

1. Go to **Site settings > Subscription plan > Manage subscription** and navigate to the **Payment information** section.
2. Select **Manage payment method**.
3. Under **Card on file**, select **Replace**.
4. Enter your updated payment details in the secure Adyen form.
5. Select **Add card**.

## Enable automatic payments

You can toggle automatic payments on or off for any stored payment method. Changes take effect immediately for future invoices.

1. Go to **Site settings > Subscription plan > Manage subscription** and navigate to the **Payment information** section.
2. Select **Manage payment method**.
3. Choose between:
  - **Automatic Payments**: Your card is charged automatically when invoices are due — no action needed.
  - **Pay by Invoice**: Receive invoices by email and pay manually before the due date.
4. Select **Save preference**.