---
title: "Self-Service Subscription Portal | Lansweeper Platform"
slug: "lansweepers-self-service-subscription-management-portal"
description: "Use Lansweeper's Self-Service Subscription Management Portal to manage your plan, billing, payments, and invoices. Available to site owners on paid plans."
updated: 2026-06-12T14:12:06Z
published: 2026-06-12T14:12:06Z
canonical: "docs.lansweeper.com/lansweepers-self-service-subscription-management-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lansweeper.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Lansweeper's Self-Service Subscription Management Portal

Plan and access requirements

              

The Subscription Portal is available for Starter, Pro, and Enterprise plans. Support for the Free plan is coming soon. Only site owners can access the Subscription Portal.

The Self-Service Subscription Management Portal gives you a single place to manage your Lansweeper subscription, billing, payments, and invoices — without needing to contact a sales representative.

From the Subscription Portal, you can:

- View your current subscription plan, assets, add-ons, pricing, and renewal settings.
- [Change your plan](/docs/manage-your-plan-and-assets) or [adjust your asset coverage](/docs/manage-your-plan-and-assets#adjust-asset-coverage) with live price previews.
- [Manage renewal settings](/docs/manage-your-plan-and-assets#manage-renewals) and request upgrade quotes.
- [View and update billing details](/docs/manage-billing-and-payments), add payment methods, and control automatic payments.
- [Browse, download, and pay invoices](/docs/manage-invoices).

![Overview of the Self-Service Subscription Management Portal showing your plan, assets, and billing details](https://cdn.document360.io/21d5935c-1b73-44fa-bf5a-a8b0f5c67f25/Images/Documentation/subscription-portal.png)

## Access the Subscription Portal

To access the Subscription Portal:

1. Log in to [Lansweeper Platform](https://app.lansweeper.com/) and select your site.
2. Go to **Site settings > Subscription plan**.
3. Select **Manage subscription**.

The portal opens in a new view where you can manage your subscription.

              Site owner access only

              

Only site owners can access the Subscription Portal. If you don't see the **Manage subscription** option, contact your site owner.

## Availability

The Subscription Portal is available for Starter, Pro, and Enterprise plans. Support for the Free plan is coming soon.

              Not available for partner-managed accounts

              

The Subscription Portal is not yet available for partner-managed subscriptions. If your subscription is managed by a partner, you will see a message indicating that subscription management is handled by your partner.

## Billing provider

Your billing experience in the Subscription Portal depends on your billing provider:

- **Direct billing (Lansweeper):** You can manage billing details, payment methods, and invoices directly within the Subscription Portal.
- **Cleverbridge (merchant of record):** The portal redirects you to Cleverbridge to manage billing and payment information.

The Subscription Portal clearly indicates which billing provider applies to your account.

## Contact sales

If you have questions about your billing or subscription that can't be resolved through the Subscription Portal, select **Contact Sales**. This creates a case with your assigned account manager.