If you accidentally select Cloud management instead of On-prem management during the initial Lansweeper setup, you will not be able to access the On-premises console or enter your license key to begin scanning. To resolve the error, follow the steps below.
To resolve this error, you must delete your current site, create a new one, and link it to your installation. Cloud-first sites can not be converted into hybrid sites. For more information about license and installation types, check out Lansweeper installation and management types.
- Enable the on-premises console.
- In the on-prem console, select Cloud link overview > Unlink from cloud site > Confirm.
- Go to Configuration > Your Lansweeper license > Add license.
- Enter your license key and select Ok.
- Navigate to your Lansweeper Site.
- Go to Configuration > Site settings > Delete this site. Enter the name of the site, then select Delete this site.
- Link your on-prem console to a new Lansweeper Site.