Use a strong, unique password for your Lansweeper account. You can add more protection with SSO (single sign-on) and MFA (multi-factor authentication).
Reset a forgotten password
You can reset your password from the login page. Go to the Lansweeper login page and select Forgot password?
Enter the email address of your Lansweeper account. Lansweeper sends an email to that address with a link to change your password. Select the link and enter your new password. Confirm the password meets the password requirements. After you submit it, you can log in with your email address and new password.
Check your spam folder if you can't find the email.
Change your password
To change your password, log in to Lansweeper Platform. Select your profile picture in the top-right corner, select Account settings, then select Change password.
Lansweeper sends an email to your account email address with a link to change your password. Select the link and enter your new password. Confirm the password meets the password requirements. After you submit it, you return to the login page and can log in with your new password.
Check your spam folder if you can't find the email.
Password requirements
Your Lansweeper account password must meet all of the following requirements. If one of these requirements isn't met, you can't submit or use the password.
- Be at least 10 characters long.
- Contain at least one upper case character.
- Contain at least one lower case character.
- Contain at least one number.